Terms of Use

These General Terms and Conditions (GTC) applies to the amuse3d.in.

These GTC apply to all orders placed through the Amuse 3D website (https://amuse3d.in) or via direct communication with the sales team. These terms do not apply to any medical devices or products used for medical purposes unless explicitly agreed upon in writing. These GTC override any general or special terms from the Client, including purchase orders.

Amuse 3D reserves the right to amend these GTC at any time. The version in force at the time of placing the order shall govern that order.

Article 1 – Nature of Services

Amuse 3D offers customized 3D printing services using HP Multi Jet Fusion technology and injection molding services. Clients may upload digital files to receive quotes and manufacture parts in selected materials and finishes. Upon request, Amuse 3D may assist with design and optimization services. All services are subject to review and feasibility analysis.

Article 2 – Placing Orders

Clients may place orders via the Amuse 3D website or by requesting a quote from the sales team. A valid order includes submission of a printable file, selection of materials and finishes, confirmation of shipping details, and full payment. Orders are reviewed for technical feasibility before acceptance.

Article 3 – Pricing and Payment

All prices are in Indian Rupees (INR) or U.S. Dollars (USD), as applicable. Pricing includes applicable GST or duties where required. Orders below a minimum value may attract a processing fee. Payments are accepted via credit card, UPI, or bank transfer through secure gateways. For offline orders, payment terms will be communicated in the official quotation.

Article 4 – Order Acceptance and Rejection

Amuse 3D reserves the right to reject orders containing prohibited content (e.g., weapons, hate symbols, copyrighted designs without authorization). Upon validation, the order is confirmed for production. If an order is rejected post-payment, a refund or credit will be processed within 14 working days.

Article 5 – Material Availability

In case of material shortages or equipment issues, Amuse 3D may suspend or delay the order. Clients will be informed and may choose to wait, substitute materials, or cancel the order for a full refund.

Article 6 – Delivery

Delivery timelines depend on the production mode selected (standard, express) and logistics partner. Risk transfers to the Client upon delivery. Any visible damage must be reported to the logistics provider at the time of receipt and to Amuse 3D within 3 days.

Article 7 – No Right of Withdrawal for Custom Orders

All 3D printed parts are made-to-order and personalized; thus, cancellations and returns are not accepted once production begins. For samples (non-custom), Clients may request returns within 14 days if unused.

Article 8 – Warranty and Liability

Amuse 3D offers a warranty only for manufacturing defects. Claims must be made within 7 days of delivery. The company is not liable for damages resulting from design flaws in the Client's file, inappropriate use, or modifications. Total liability is limited to the value of the order.

Article 9 – Intellectual Property

Clients retain ownership of their designs. By submitting a file, the Client grants Amuse 3D a non-exclusive right to use, reproduce, and modify the file for the purpose of fulfilling the order. The Client confirms they hold all rights to the submitted designs and indemnifies Amuse 3D against any third-party claims.

Article 10 – Dispute Resolution and Governing Law

These GTC are governed by the laws of India. Any disputes arising out of or in connection with these GTC shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

Article 11 – Data Privacy

Client data is collected only for the purpose of fulfilling orders and improving services. Amuse 3D complies with Indian data protection laws and will not share client information with third parties without consent, except for necessary service providers.

Final Provisions

If any clause is deemed invalid, the remaining provisions shall remain in full force. No waiver of any breach shall be deemed a waiver of any other breach.

For further queries, please contact: info@amuse3d.in

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